1. Introduction & Scope of Agreement

1.1 These Terms and Conditions (“Terms”) apply to all clients, collaborators, and individuals (“Client”, “you”, or “your”) who engage, interact with, or make any payment to Content Kweens Ltd (“the Company”, “we”, or “us”).

1.2 These Terms apply to all services undertaken by Content Kweens Limited, trading as Big Little Content, or by any approved contractor acting on our behalf.

1.3 This includes, but is not limited to, any form of communication, service agreement, project, consultancy, content creation, social media management, in person workshops, booking, or payment — whether verbal, written, or digital — that constitutes an interaction or working relationship with the Company. Services include, but are not limited to:

1.31 In-person workshops, training sessions and consultancy;

1.32 Content creation days and brand filming sessions;

1.33 Online courses, mentoring programmes, and virtual training;

1.34 Social media strategy, content planning and content creation.

1.4 The Company is owned and directed by Ben Lifton, who will personally deliver or oversee the majority of services and client work. In some instances, work may be delegated, subcontracted, or outsourced to other professionals, agencies, or freelancers. In such cases, all Terms set out in this document shall equally apply to and cover any contractor, collaborator, or third party engaged by Content Kweens Ltd to deliver part or all of the services.

1.5 By engaging with, entering into correspondence with, or making any payment to Content Kweens Ltd, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.

2. Bookings, Proposals, and Engagement

2.1 All bookings, project proposals, and service agreements are subject to written confirmation from Content Kweens Ltd. Once a booking is confirmed (verbally, via email, or through digital payment), a binding contract is formed under these Terms.

2.2 Any individual or business engaging in services, whether directly with Ben Lifton or through any representative or contractor acting on behalf of the Company, is bound by these Terms.

2.3 If services are delivered by a contractor or collaborator appointed by the Company, you agree that:

2.31 The contractor acts under the authority and direction of Content Kweens Ltd.

2.32 All responsibilities, liabilities, and protections outlined in these Terms extend equally to that contractor.

2.33 Any communication, briefing, or feedback delivered to the contractor will be treated as communication with the Company.

3. Deposit and Payment

3..1 The compensation for the Content will be agreed prior to work commencing.

3.2 The Company accepts payment through bank transfer as mutually agreed upon between the Parties, with payments to be made as specified on the invoice.

3.4 If the Company does not receive a payment within fourteen (14) calendar days of the due date as stated on the invoice or deposit, the Client will be charged a late fee of 1.5% of the outstanding amount per each day the Client fails to remit payment to the Company.

3.5 The Client is responsible for any fees and all expenses acquired to ship and Company necessary Products for the Company to execute agreed upon Content. If the Company is required to purchase necessary items to execute the agreed upon Content, the Client will reimburse the Company in full for any approved expenses by the end of this Agreement.

4. Intellectual Property & Usage

4. 1 All creative work, including but not limited to copy, visuals, strategy, photography, and video, remains the property of Content Kweens Ltd unless agreed otherwise.

4. 2 All intellectual property, including ideas, frameworks, training materials, presentation content and creative methods, will remain the sole property of Content Kweens Ltd.

4.3 Upon full payment, the Client is granted a non-exclusive, non-transferable licence to use the agreed deliverables for the purpose intended and stated within the scope of work. The Company retains the right to use all content for marketing, portfolio, and promotional purposes unless otherwise agreed in writing.

5. Revisions, Feedback, and Deliverables

5.1 Reasonable revisions are included in the scope of work unless otherwise stated. Feedback rounds beyond those agreed may incur additional fees.

5.2 The Client must provide all required feedback, materials, and approvals within agreed timelines to avoid delays. Delays caused by the Client may impact delivery dates but will not affect payment schedules.

6. Confidentiality

6.1 Both parties agree to keep all confidential information shared in the course of the project private and not disclose it to any third party without written consent.

6.2 This obligation extends equally to all contractors, collaborators, or third parties engaged by Content Kweens Ltd to deliver services on the Company’s behalf.

7. Cancellations and Rescheduling

7.1 Client Cancellations

7.11. If the Client wishes to cancel a booking for any Service, written notice via email must be provided to Content Kweens Ltd to benlifton1@gmail.com.
7.12 Where cancellation is made with more than seven (7) working days’ notice, any deposit paid may be transferred to a future booking date, subject to mutual agreement and availability.
7.13. Where cancellation is made with fewer than seven (7) working days’ notice, the deposit shall be forfeited in full and is non-transferable.
7.14. If a rescheduled booking is subsequently cancelled by the Client for any reason, the full deposit will be retained and no further credit or refund shall be issued.

7.2 Company Cancellations

7.21 Content Kweens Ltd reserves the right to cancel, postpone, or reschedule any Service at any time and for any reason, including but not limited to illness, travel disruption, personal circmstances or unforeseen circumstances.
7.22 In the event of such cancellation, the Company shall refund any amounts already paid by the Client for the affected Service in full.
7.23 The Company shall have the right to cancel a booking up to one (1) hour prior to the scheduled start time, and the Client accepts that no further compensation, damages, or reimbursement shall be due.
7.24 Under no circumstances shall Content Kweens Ltd, Benjamin Lifton, or any authorised contractor be liable for any loss of profits, loss of earnings, loss of wages, business interruption, reputational damage, or consequential losses arising from the cancellation or rescheduling of any Service, regardless of notice period or cause.
7.25 In the event of the Company cancelling, where reasonably possible, The Company will offer to reschedule the Service to an alternative date or provide another form of Service delivery.

8. DONE FOR YOU CONTENT CREATION AND SOCIAL MEDIA MANAGEMENT

8.1 The Company agrees to produce the Content specified in a pre determined “Scope of Work” that both parties shall mutually agree on.

8.2 The Company agrees to deliver the content each month, as long as the payment has been received by the Company, the raw content assets from the Client have been received by the Company in the shared album, and all Video Concepts have been defined and confirmed by the Client.

8.3 The Company will deliver all deliverables to the Client via a shared album, Google Drive or through an alternative method mutually agreed upon by both Parties.

8.4 The Client agrees and understands that the Company will possess the Content created for the Client for a specified duration of seven (7) days post the delivery of said Content to the Client. Should the Content remain not downloaded within the seven (7) day period, the Company reserves the right to permanently delete or discard the Content.

8.5 The Company will create authentic, original and factual content that maintains good taste and is devoid of inappropriate language or any content promoting bigotry, racism, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.

9. Deposit and Payment

9.1 The compensation for the Content will be agreed prior to work commencing.

9.2 The Company accepts payment through bank transfer as mutually agreed upon between the Parties, with payments to be made as specified on the invoice.

9.4 If the Company does not receive a payment within fourteen (14) calendar days of the due date as agreed upon in this Agreement, the Client will be charged a late fee of 1.5% of the outstanding amount per each day the Client fails to remit payment to the Company.

9.5 The Client is responsible for any fees and all expenses acquired to ship and Company necessary Products for the Company to execute agreed upon Content. If the Company is required to purchase necessary items to execute the agreed upon Content, the Client will reimburse the Company in full for any approved expenses by the end of this Agreement.

10. Usage Rights

10.1 Upon full payment, the Company grants the Client a non-exclusive, non-transferable, revocable license to use the Content organically only.

10.2 For paid advertising on all social media platforms and on the Client’s websites the Client

shall pay to the Company an additional fee of thirty percent (30%) of the total project cost PER MONTH for each month of usage.

11. Revisions

11.1 The Client will be allowed to request one (1) revision per video submitted.

11.2 The Client agrees to approve all Content within seven (7) days of the Content delivery. If the Client does not request a revision within seven (7) days, all Content will be considered approved by the Client and finalised for payment.

11.3 The Client understands that revisions are limited to basic video edits such as music, voiceover, on-screen text, and cropping. Revisions do not encompass a reshoot.

11.4 The Client understands that any additional rounds of re-edits, reshoots, or any other requests beyond those listed shall be subject to mutually negotiated compensation.

12. Intellectual Property and Ownership

12.1 The Company retains full ownership rights over all Content generated during the execution of this Agreement. The Content includes all forms of media, such as written, oral, video, or images, regardless of the format, including hard copies, electronic files, or recordings. 

12.2 All Content is protected by applicable copyright laws. The Client is explicitly prohibited from sharing, copying, distributing, or disseminating any Content without obtaining the Company’s prior written consent. All intellectual property rights, including Content, remain exclusively with the Company. No license to sell or distribute the Content is granted or implied unless mutually agreed upon in writing. The Client agrees not to reproduce, duplicate, copy, trade, resell, or exploit any portion of the Content for commercial or personal purposes. The Client shall bear responsibility for any losses, costs, damages, or expenses resulting from unauthorised use of the Content, including direct and indirect consequences. The Client further agrees to indemnify and hold the Company harmless from any unauthorised use of Content.

12.3 Both Parties are granted permission to repost Content on their own social media accounts solely for organic use on TikTok, Instagram, and other social media platforms.

13. Confidentiality

12.1 Both parties agree to keep all Confidential Information confidential and not disclose it to any third party without the prior written consent of the other party. Both parties will use reasonable measures to protect the confidentiality of Confidential Information and will not use it for any purpose other than as expressly permitted by this Agreement.

14. Mutual Indemnification

14.1 Both the Client and the Company agree to indemnify, defend, and hold each other harmless, from any and all claims, demands, costs, liabilities, losses, expenses, and damages (including reasonable attorneys’ fees, costs, and expert witnesses’ fees) arising from and out of the obligations under this Agreement. At no point in time will the Company be held liable for any expenses or costs that result from a third party or individual in regard to the Content that was delivered and uploaded to the internet and social platforms. The Company cannot be sued or deemed responsible or at fault for any person or business that may claim so due to the Company’s Content that was purchased or received by the Client.

15. Cancelation

15.1 Either party may terminate the Agreement by providing 7 days written notice in the event of a breach of this Agreement by the other party. Notice of termination shall be sent via email.

15.2 In the event the Client terminates the Agreement, the Client shall still remain obligated to pay the Company for any Services performed up to the date of termination and any expenses approved.

15.3 In the event the Company terminates the Agreement, the Company shall reimburse the Client any amounts previously paid to the Company for which the Company has not yet performed the services.

10.4 The Company reserves the right to limit, suspend, or terminate the provision of Content if the Brand (i) engages in disruptive or difficult behavior, (ii) fails to adhere to Company guidelines, (iii) harasses the Company, (iv) infringes upon the copyrights of any intellectual property created by the Company, or (v) publicly speaks negatively about the Company and/or  Services without prior consultation as outlined in this agreement. A formal warning shall precede termination

16. No Exclusivity

16.1 The Parties acknowledge that this Agreement is non-exclusive and either Party is free to enter into other similar agreements with other parties.

17. Independent Contractor

17.1 The Company is an independent contractor. Nothing contained in this Agreement shall be construed as establishing an employer/employee relationship, partnership, or joint venture between the Client and the Company.

18. Dispute Resolution

18.1 In the event of a dispute arising from this Agreement the Parties agree to work towards a resolution through good faith negotiation.

19. Force Majeure

19.1 Neither Party shall be held accountable or considered in violation of this Agreement for any failure or delay in meeting obligations caused by factors beyond their control. Such factors include, but are not limited to, natural disasters, wars, labor disputes, pandemics, internet disruptions, power failures, or acts of God. However, the affected Party must make reasonable efforts to resolve these issues and resume performance promptly. Both Parties must promptly inform each other of any delays due to force majeure.

20. Waiver

20.1 The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

21. Reverse Morality

21.1 The Client agrees not to take any actions, make statements, or publish any oral or written content that could have a negative or injurious impact upon the Company and/or services.

22. Public Information

22.1 The Client acknowledges that the Company may publicly share any and all content created for the Client on their portfolio, website, and social media platforms for professional and educational purposes.

23. Modifications

23.1 This Agreement may only be modified with the written consent of both Parties. Any modifications shall be communicated to the Company via email at benlifton1@gmail.com. The Brand may choose to continue Company Services under the new conditions, or the Agreement may be terminated.

24. Assignment

24.1 The Parties may not assign their rights and/or obligations under this Agreement.

25. Artificial Intelligence

25.1 The Client is expressly restricted from utilising the Company’s raw materials for purposes including but not limited to the development, repurposing, or creation of an AI avatar or avatars bearing resemblance to the Company’s image and likeness or synthesising the Company’s voice using AI technology without obtaining prior written consent and authorisation from the Company.

26. Limitation of Liability

Content Kweens Ltd, its Director (Benjamin Lifton), and any appointed contractors or collaborators shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with any of the services provided.

This includes, but is not limited to, business interruption, loss of wages, reputational harm, loss of earnings, or hypothetical future earnings.

Liability for any claim will be limited to £500.

27. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

28. Amendments

Content Kweens Ltd reserves the right to amend or update these Terms at any time. Any updates will take immediate effect and apply to all ongoing and future engagements. Clients will be notified of any material changes via email or publicly available documentation.